INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes. However, because we use authentic full-grain leather, slight natural variations in texture and color patina may occur, making every single pair uniquely yours.

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Where can I view my sales receipt?

Your digital receipt is emailed immediately upon purchase and can also be accessed anytime via your Redgrave account dashboard.

 

How can I return an item?

We accept returns within 14 days of delivery. Items must be unworn and in their original packaging. Please contact our support team to initiate the process.

 

Will you restock items indicated as “out of stock?”

Our core collections are replenished regularly. However, limited-edition artisan runs and seasonal colors are rarely restocked once sold out.

Where can I ship my order?

We offer both domestic and premium international shipping. Rates and delivery timelines are calculated at checkout.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS